Managed SIEM, without the staffing problem.
SIEM only works if someone is reading the alerts. Uzado runs the platform, tunes the detections, and triages 24x7 for businesses across North America.
Managed SIEM, defined
A managed SIEM service combines a Security Information and Event Management platform with a 24x7 SOC. The provider runs the platform, tunes the rules, triages the alerts, and feeds you the conclusions.
Modern SIEM platforms collect, normalise, and correlate logs from across your environment. Uzado runs Logz.io and Huntress as our SIEM platforms of choice, with detection content owned by our SOC and tuned to the specific threats SMBs face. Compliance reporting is a by-product of the operational service, not a separate effort.
Toronto-based, Canadian SOC operations matter for two reasons: data residency for sensitive log volumes, and a SOC team that understands the regulatory environment (PIPEDA, OSFI, provincial health privacy laws) without a long ramp-up.
A complete managed SIEM service
Centralised collection from endpoints, identity, network, cloud, and SaaS audit sources. Retention windows tuned to your compliance scope.
Curated rules tuned to your environment, plus Uzado-maintained content based on the threats SMBs are actually seeing.
Every alert is investigated by a Uzado analyst before it reaches your team. False positives stay with us. Real signals reach you in minutes.
Proactive investigation against the log corpus on a defined cadence. Findings feed back into detection content and your IR playbooks.
Audit-ready logs and evidence packets aligned to SOC 2 monitoring, ISO 27001 detection controls, and PCI DSS Requirement 10.
Bring your own log source. Uzado writes the parser, the rule, and the runbook so the integration is operational instead of decorative.
A five-step engagement model
Catalog every log source, agree retention windows, and prioritise which content goes live first.
Stand up Logz.io and Huntress, deploy collectors, and validate ingestion volumes against the contract.
Two weeks of baseline tuning so the SOC starts with a high-quality signal-to-noise ratio.
Continuous triage, threat hunting, and content updates. Operational reports on a weekly cadence; executive summaries monthly.
Quarterly content review against MITRE ATT&CK coverage. Annual programme review with you and your auditors.
Best-of-breed technology partners
Common managed SIEM questions
Why does DIY SIEM fail?+
DIY SIEM fails on three predictable axes: alert fatigue (too many low-quality detections), tuning debt (no time to keep rules current), and staffing (24x7 coverage at the senior level is unaffordable for most SMBs). Managed SIEM solves the operational problem so the platform pays back the investment.
How does Uzado choose between Logz.io and Huntress?+
Logz.io is the right fit for organisations with broad log volumes, custom sources, and compliance retention requirements. Huntress is the right fit for organisations centred on Microsoft 365, identity, and endpoint telemetry with managed detection content. Most Uzado deployments use both, with each platform handling the sources it is strongest at.
What retention period do you support?+
Retention is tuned to your compliance scope. PCI DSS requires at least one year of logs with three months immediately available. SOC 2 and ISO 27001 do not specify retention but auditors typically expect 12 months. GDPR introduces a counter-pressure to minimise retention. Uzado scopes retention so you meet the obligation without paying for evidence you do not need.
How is managed SIEM different from MDR?+
Managed SIEM is centred on log aggregation, correlation, and alerting; the SOC operates against the SIEM. MDR is centred on endpoint and identity detection and response, often using SIEM as one input. Most clients run them together. Managed SIEM is the system of record; MDR is the response capability.
Can I bring custom log sources?+
Yes. Custom parsers and detection rules are part of standard onboarding. Uzado writes them once during deployment and maintains them through the engagement.
Does this satisfy SOC 2 logging requirements?+
Yes. Managed SIEM gives you continuous monitoring evidence aligned to SOC 2 CC7.2 (system monitoring) and CC7.3 (anomaly response). Compliance evidence is a by-product of the operational service.
Stop watching dashboards. Start getting answers.
Talk to Uzado. We will pick the right SIEM platform mix and run it 24x7 against your environment.